Privacy policy

DOVE Mediation is a practice name of Elliot Mather LLP

Elliot Mather LLP is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it

When you instruct us to provide legal services, we need to know your name, postal address, e-mail address and contact telephone numbers. We will also need to know information about your instructions in contemplation. We gather this information to allow us to process your instructions you provide. The relevant information is used by us to undertake your instructions and to communicate with you on any matter relating to your instructions and the provision of the legal services in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to our marketing consultants. These statistics will not include information that can be used to identify any individual client.

We will provide your information to our legal staff who may contact you by post, e-mail or telephone to ask you for your feedback and comments on our legal services.

We may also wish to provide you with information about special features of our website or any other legal services we think may be of interest to you. If you would rather not receive this information, please send a blank e-mail message to admin@elliotmather.co.uk. This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

We will not provide you with information from third parties nor will we provide your personal information to such third parties, except as explained in this policy.

Our use of cookies and other information gathering technologies

A cookie is a small text file that we place on your computer, which helps us to provide an enhanced service to you by enabling us to identify you when you return to the website. It also helps us to better understand your requirements, allowing us to provide a more personal service, by logging your website activity.

A cookie does not permit access to any other file or information held on your computer. You can set your browsing options to regulate the use of cookies, although this may reduce the functionality of our website.

How we protect your information

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

We use a password protected database to prevent any person from gaining access to your personal information whilst it is on our website or being transmitted across the internet.

We also keep your information confidential. The internal procedures of Elliot Mather LLP cover the storage, access and disclosure of your information.

Sale of business

If our business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Updating your details

If any of the information that you have provided to Elliot Mather LLP changes, for example if you change your e-mail address or name or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to admin@elliotmather.co.uk. This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by sending a letter to the Information Officer, Elliot Mather LLP, The Courtyard, 49 Low Pavement, Chesterfield Derbyshire S40 1PB.

Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

How to contact Elliot Mather LLP

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to admin@elliotmather.co.uk. This e-mail address is being protected from spambots. You need JavaScript enabled to view it or write to the Information Officer, Elliot Mather LLP, The Courtyard, 49 Low Pavement, Chesterfield Derbyshire S40 1PB